Outsourcing Advisory Services
A seasoned outsourcing professional with deep experience in the design, solutioning, contracting, transition, implementation and remediation of large scale application outsourcing engagements.
Principal
Longboat Key, FL
(941) 320-1182
Outsourcing SME - Joe Hoffman
A seasoned outsourcing professional with deep experience in the design, solutioning, contracting, transition, implementation and remediation of large scale application outsourcing engagements.
Joe has over thirty years of application outsourcing experience in both client and vendor leadership roles. He was a past CIO and Group Director of a Fortune 500 company and for more than 20 years was a Managing Director for the largest Professional Services company globally where he specialized in application outsourcing.
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Because of his background in client and outsourcing provider roles, Joe is uniquely qualified to identify the challenges and solutions for troubled outsourcing engagements. His business acumen and past experience from previous roles generates immediate credibility, building consensus with both client and vendor leadership.
Key Skillsets Include:
Strategy & Design:
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IT & Business Alignment
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Change Management
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Operating Model & Organization Design
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Employee Retention & Optimization
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Transition Planning
Transition & Delivery:
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Traditional & Agile Delivery
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Governance Model Implementation
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Service Management (SLAs & KPIs)
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Root Cause Analysis & Remediation
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Productivity - use of Automation & AI
Outsourcing Recovery:
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Leadership Realignment
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Skills & Performance Gap Identification
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Remediation Planning & Roadmaps
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Balanced Scorecard Implementation
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Benefit Realization